We sell a diverse range of products. Wood Floors Plus will choose the most
cost effective method for shipping your order. The type and way that your order
ship depends mostly on the weight of the products:
Smaller orders (trim, cleaners, samples, etc.):
If your order weighs less than a certain amount, it will ship via Fedex,
USPS, or UPS. Most orders will ship either the same day or the following
business day from our warehouse in Maryland. Your order will be packaged to
prevent damage. Once the order is picked up by the shipping company, tracking
information will be provided to you by email.
Larger order (flooring mostly)
Heavier orders consisting of flooring will need to ship via a freight
company. The actual freight company will vary depending on where the order is
shipping. Wood Floors Plus will price out multiple carriers in order to get you
the best deal and the best service.
Most orders will pickup from our Maryland
warehouse either the same day or the following business day. Once the order has
been picked up, tracking information will be provided by email.
At the time of
delivery, you will need to be present to assist in unloading your order and to
confirm that the there is no damage. If any damage is seen when unloading, it
needs to be marked on the trucking company's paperwork. If the damage is not
noted with the trucking company, we will not be able to file a claim for the
damage.
